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Below is a list of questions we get most from clients.

Don’t see the question or answer you are looking for? Feel free to contact us.

Site Inspections

In the case where additional work is may be required for your project, your coordinator will walk you through the scope of work, potential costs, and requirements d to complete the job. You can opt to have the work completed by one of our contractors, in this case you will have to sign an Additional Work Form, and the amount will be added to your final invoice or FinanceIT loan. All additional work must be completed prior to the mechanical installation. Alternatively, after consulting with your project coordinator, you may find a local contractor yourself to complete the work.

Your project coordinator will contact you within two weeks of receiving your approved contract to book a site inspection. Our inspection team works weekdays from 8am to 5pm, in 2-4 hour scheduled time slots, depending on the distance to the project site. Site visits generally only takes 45 min to 1 hour.

Part 1: The Site Visit

Drone flight over the roofWe will take pictures and assess the condition of your shingles. Roofs with poor shingles will receive a conditional pass from the inspector, and are highly recommended to re-shingle prior to installation.
You can opt to sign a waiver instead if you do not wish to re-shingle.
Measuring rafters and trussesThe inspector will enter the attic space(s) to obtain photos and measurements of rafters and trusses. They will also note any areas that are damaged, weathered, or moldy.
Photos of the hydro meterPhotos and measurements are taken to determine the service type and distance between the hydro meter and potential obstacles. This is to ensure there is sufficient space to install the electrical components of the project.
Obtaining roof measurementsThe preliminary project design is created from aerial maps of your site. With roof measurements our engineers can finalize the panel layout.
Checking for shading conditionsOur inspectors will check and measure any obstructions to your roof. If there is shading, this may require tree trimming, although your panels and inverter are already optimized for shading.

Part 2: Structural Analysis


Review of rafter and truss informationPhotos and measurements taken during the site visit are reviewed by a professional engineer to determine if reinforcements are required.

You can expect your project coordinator to share
the results of the site inspection within one week. They will also share a final layout design showing the exact composition of your solar array, finalized using specifications from your site visit.

The final layout design needs to be signed before moving forward with your project. Some changes may occur in your final layout design, compared to the preliminary design. Alterations will be made according to assessments from your site inspection. As a result, there may be slight differences in your final system design, cost, and generation predictions. It is important the homeowner agrees to any changes before moving forward with the project.

Site inspections are necessary to ensure your project site meets the required guidelines for installing a solar project. This will allow engineers to obtain exact measurements of your roof structure and confirm the final layout of your solar array.

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